December 17th, 2025

New Feature

Pre-Authorization for Card Payments is Now an Option - End Trial-Period Payment Failures for Good

We have added a powerful new layer of security to your transaction process.

You can now use Pre-Authorization to reserve funds on a customer's credit card without immediately charging them.

This feature allows you to place a temporary "hold" on a specific amount to validate the payment method and ensure funds are available.

You can then "capture" (finalize) the charge later, or void it if necessary.

Why use Pre-Authorization?

  • Secure Your Trials: Validate a credit card during a Free or Low-Cost Trial sign-up. This ensures the card is legitimate and has funds available, significantly reducing churn from failed payments when the trial ends.

  • Validate Funds: Ensure high-ticket service clients have the necessary funds available before you begin onboarding.

Once enabled, your customers will have a validation period of reserved funds on their cards, to ensure it is a working card that can be used for their rebills in the future.

Find out all about this option here β†’ πŸ“– How to set up Pre-Authorization for your Products