Pending Affiliate Commission Release – Immediate Action Required
Dear Support Team, I hope you are doing well. I am writing again regarding my pending affiliate commission, which is still marked as Unpaid in my PayKickstart account despite the refund period being completed. Below are the complete details of the transaction for your reference: Affiliate Name/ID: 135340 Account Email: ravikaofficialwork@gmail.com Campaign: Adplify Product: Adplify Elite Yearly Transaction Amount: $67.00 Commission Amount: $33.50 (50%) Transaction Date: 25 December 2025 Transaction/Lead ID: PK-TEVKDG19XL Status: Unpaid Refund Period: 0 Days (Ended) This commission was generated legitimately through my affiliate efforts, and there is no active refund window or compliance issue remaining. As per standard affiliate practices, the commission should have been released by now. I had earlier faced a similar delay and reached out via email, so I am hoping this will be resolved without further follow-ups. Please let me know: The exact reason for this delay (if any), and The expected payment release date If any additional verification or documentation is required from my side, kindly inform me immediately. I would appreciate a prompt resolution of this matter. Looking forward to your response. Best regards, Ravika Yadav Affiliate – PayKickstart Email: ravikaofficialwork@gmail.com
Ravika Yadav 9 days ago
Pending Affiliate Commission Release – Immediate Action Required
Dear Support Team, I hope you are doing well. I am writing again regarding my pending affiliate commission, which is still marked as Unpaid in my PayKickstart account despite the refund period being completed. Below are the complete details of the transaction for your reference: Affiliate Name/ID: 135340 Account Email: ravikaofficialwork@gmail.com Campaign: Adplify Product: Adplify Elite Yearly Transaction Amount: $67.00 Commission Amount: $33.50 (50%) Transaction Date: 25 December 2025 Transaction/Lead ID: PK-TEVKDG19XL Status: Unpaid Refund Period: 0 Days (Ended) This commission was generated legitimately through my affiliate efforts, and there is no active refund window or compliance issue remaining. As per standard affiliate practices, the commission should have been released by now. I had earlier faced a similar delay and reached out via email, so I am hoping this will be resolved without further follow-ups. Please let me know: The exact reason for this delay (if any), and The expected payment release date If any additional verification or documentation is required from my side, kindly inform me immediately. I would appreciate a prompt resolution of this matter. Looking forward to your response. Best regards, Ravika Yadav Affiliate – PayKickstart Email: ravikaofficialwork@gmail.com
Ravika Yadav 9 days ago
Allow users to force payment and end a free trial early to unlock full features.
I want to allow users to force the payment for their subscription during a free trial period (e.g., a 7-day trial) so they can immediately unlock all features of the software. This is important because some features are restricted during the trial, and I need a way for users to upgrade instantly.
Jonathan Bowtell 13 days ago
Allow users to force payment and end a free trial early to unlock full features.
I want to allow users to force the payment for their subscription during a free trial period (e.g., a 7-day trial) so they can immediately unlock all features of the software. This is important because some features are restricted during the trial, and I need a way for users to upgrade instantly.
Jonathan Bowtell 13 days ago
🚦 In Progress
🆕 Chargeback Protection Feature
We are currently building a proactive defense system to help you stop disputes before they ever become "official" chargebacks. By the time a dispute hits your merchant account, the damage to your gateway standing is often already done. This new suite is designed to prevent that. What we’re working on: Real-Time Alert Integrations: Direct connections with Ethoca, CDRN, and RDR to catch disputes the moment they are initiated. Proactive Resolution: Tools to resolve issues via manual or automated refunds during the "pre-dispute" window. Custom Automation Rules: Set specific thresholds (like order amount or product type) to trigger auto-refunds and protect your merchant health 24/7. PayPal Inquiry Management: Automated handling to stop PayPal inquiries from escalating into full chargebacks.
Stefan S. 27 days ago
Subscription Management / Billing
🚦 In Progress
🆕 Chargeback Protection Feature
We are currently building a proactive defense system to help you stop disputes before they ever become "official" chargebacks. By the time a dispute hits your merchant account, the damage to your gateway standing is often already done. This new suite is designed to prevent that. What we’re working on: Real-Time Alert Integrations: Direct connections with Ethoca, CDRN, and RDR to catch disputes the moment they are initiated. Proactive Resolution: Tools to resolve issues via manual or automated refunds during the "pre-dispute" window. Custom Automation Rules: Set specific thresholds (like order amount or product type) to trigger auto-refunds and protect your merchant health 24/7. PayPal Inquiry Management: Automated handling to stop PayPal inquiries from escalating into full chargebacks.
Stefan S. 27 days ago
Subscription Management / Billing
Allow customers use to + alias in their emails when making a purchase.
Currently the customer cannot use the email alias notation. It would be great if we could choose to enable this for the campaign/product - by default not allowing the alias.
Impact Theory LLC About 1 month ago
Allow customers use to + alias in their emails when making a purchase.
Currently the customer cannot use the email alias notation. It would be great if we could choose to enable this for the campaign/product - by default not allowing the alias.
Impact Theory LLC About 1 month ago
Fix 'First Charge' field to accept '0' for zero charge in upgrades/downgrades
I want the 'First Charge' field in the advanced upgrade/downgrade options to correctly recognize '0' as a zero charge. Currently, entering '0' still results in a prorated charge, and I have to enter '00' to make it work correctly. This is important for ensuring customers aren't accidentally charged when we intend for a free transition.
VA Staffer LLC About 2 months ago
Fix 'First Charge' field to accept '0' for zero charge in upgrades/downgrades
I want the 'First Charge' field in the advanced upgrade/downgrade options to correctly recognize '0' as a zero charge. Currently, entering '0' still results in a prorated charge, and I have to enter '00' to make it work correctly. This is important for ensuring customers aren't accidentally charged when we intend for a free transition.
VA Staffer LLC About 2 months ago
Option to switch back to the old dashboard theme or a high-contrast version
The new dashboard theme is difficult to read due to its color scheme. I would like to have an option to either switch back to the old theme or have a version with better color contrast for readability.
Callie Allen 2 months ago
Usability / User-Experience
Option to switch back to the old dashboard theme or a high-contrast version
The new dashboard theme is difficult to read due to its color scheme. I would like to have an option to either switch back to the old theme or have a version with better color contrast for readability.
Callie Allen 2 months ago
Usability / User-Experience
Direct Notification for Delinquent Subscriptions
As a user, I would like to receive a direct notification when a subscription first becomes delinquent. This would help me stay on top of failed payments and take action more quickly. It would be helpful to get an email or a push notification as soon as a subscription enters a delinquent state.
Krysten Conner 2 months ago
Direct Notification for Delinquent Subscriptions
As a user, I would like to receive a direct notification when a subscription first becomes delinquent. This would help me stay on top of failed payments and take action more quickly. It would be helpful to get an email or a push notification as soon as a subscription enters a delinquent state.
Krysten Conner 2 months ago
Minimum Payment Obligation for Recurring Subscriptions
I would like to request a new feature for recurring subscription products: a minimum payment obligation. For example, the ability to set “12 months minimum”, meaning the customer must complete 12 payments before being able to cancel the subscription. After the minimum period ends, they can cancel normally. This feature would be very helpful for creators and businesses who offer something like a 6 or 12 month payment period and need to ensure that customers complete the agreed number of payments.
Islamicmentors Online 3 months ago
Minimum Payment Obligation for Recurring Subscriptions
I would like to request a new feature for recurring subscription products: a minimum payment obligation. For example, the ability to set “12 months minimum”, meaning the customer must complete 12 payments before being able to cancel the subscription. After the minimum period ends, they can cancel normally. This feature would be very helpful for creators and businesses who offer something like a 6 or 12 month payment period and need to ensure that customers complete the agreed number of payments.
Islamicmentors Online 3 months ago
Fixed Discount Coupons not applying with automatic currency conversion
As a vendor, I've observed that fixed discount coupons only apply the discount in USD. When PayKickstart automatically changes the currency on the checkout page to the customer's local currency, the coupon does not have any effect unless the customer manually switches back to USD. I want coupons to apply correctly regardless of the currency automatically converted on the checkout page.
Ijlal Ahmed 3 months ago
Fixed Discount Coupons not applying with automatic currency conversion
As a vendor, I've observed that fixed discount coupons only apply the discount in USD. When PayKickstart automatically changes the currency on the checkout page to the customer's local currency, the coupon does not have any effect unless the customer manually switches back to USD. I want coupons to apply correctly regardless of the currency automatically converted on the checkout page.
Ijlal Ahmed 3 months ago
Allow Customization of Payment Option Styling (e.g., PayPal Logo Size)
As a vendor, I would like to have more control over the styling of the payment options on my checkout page. Specifically, I want the ability to increase the size of the PayPal logo to make it more prominent for my customers. This would help improve the visual hierarchy and potentially guide customers towards preferred payment methods.
Vic Johnson 3 months ago
Allow Customization of Payment Option Styling (e.g., PayPal Logo Size)
As a vendor, I would like to have more control over the styling of the payment options on my checkout page. Specifically, I want the ability to increase the size of the PayPal logo to make it more prominent for my customers. This would help improve the visual hierarchy and potentially guide customers towards preferred payment methods.
Vic Johnson 3 months ago
Enable ZIP Code Only Collection Without Full Billing Address
I want to be able to collect only the ZIP code at checkout without requiring customers to fill out the entire billing address (street, city, state, country). This would be useful for embedded checkouts where we need ZIP code data for analytics or shipping estimates but don't want to add friction by requiring all billing address fields. It's important because it would streamline the checkout process and reduce form abandonment while still capturing essential location data.
Impact Theory LLC 3 months ago
Enable ZIP Code Only Collection Without Full Billing Address
I want to be able to collect only the ZIP code at checkout without requiring customers to fill out the entire billing address (street, city, state, country). This would be useful for embedded checkouts where we need ZIP code data for analytics or shipping estimates but don't want to add friction by requiring all billing address fields. It's important because it would streamline the checkout process and reduce form abandonment while still capturing essential location data.
Impact Theory LLC 3 months ago
Limit Affiliate Commission Duration
Allow vendors to set a specific time limit (e.g., 1 year) for affiliate commissions on recurring payments, after which commissions would no longer be paid.
Jojo Roque 4 months ago
Limit Affiliate Commission Duration
Allow vendors to set a specific time limit (e.g., 1 year) for affiliate commissions on recurring payments, after which commissions would no longer be paid.
Jojo Roque 4 months ago
Enhanced User Role Management and Admin Identification
Provide a more streamlined way for vendors to identify users with a global 'admin' role or to view a comprehensive summary of a user's overall permissions across all campaigns. This would simplify user management and improve clarity regarding access levels.
Ataraxia Formations 4 months ago
Enhanced User Role Management and Admin Identification
Provide a more streamlined way for vendors to identify users with a global 'admin' role or to view a comprehensive summary of a user's overall permissions across all campaigns. This would simplify user management and improve clarity regarding access levels.
Ataraxia Formations 4 months ago
Dedicated Donation Product Type
Implement a dedicated product type for donations, allowing vendors to easily set up donation campaigns with features such as suggested donation amounts on the checkout page (instead of a minimum amount), recurring donation options, and donor recognition capabilities. This would provide a more streamlined and optimized experience for collecting donations compared to the current "Pay What You Want" option.
Magenta Stone 4 months ago
Dedicated Donation Product Type
Implement a dedicated product type for donations, allowing vendors to easily set up donation campaigns with features such as suggested donation amounts on the checkout page (instead of a minimum amount), recurring donation options, and donor recognition capabilities. This would provide a more streamlined and optimized experience for collecting donations compared to the current "Pay What You Want" option.
Magenta Stone 4 months ago
Specifying launch dates for products/services with affiliate programs in the Marketplace ...
While perusing the Marketplace, looking for new or recently launched products to promote to affiliates (as a long time JV Broker, I look for new, highly anticipated 2-tier enabled JV offers), I realized that unless you were sent here directly by the merchant using PKS through their e-mail list, you have no immediate way of knowing when the promotions were supposed to enter pre-launch or launch phase, unless you went to each individual promotion’s JV page, which is unnecessarily time consuming (IMHO). Would it not make sense for you to post upcoming new product launches, listed by date of pre-launch +/or launch phase beginning and end, so that the affiliates, and the merchant, can benefit from the time sensitivity & scarcity? I’ve also noticed that a few of the promotions I’ve checked are no longer available, and likely haven’t been for years. I’d think an evergreen designation for those that are still active beneficial to all with an interest …
Mike Merz 4 months ago
Specifying launch dates for products/services with affiliate programs in the Marketplace ...
While perusing the Marketplace, looking for new or recently launched products to promote to affiliates (as a long time JV Broker, I look for new, highly anticipated 2-tier enabled JV offers), I realized that unless you were sent here directly by the merchant using PKS through their e-mail list, you have no immediate way of knowing when the promotions were supposed to enter pre-launch or launch phase, unless you went to each individual promotion’s JV page, which is unnecessarily time consuming (IMHO). Would it not make sense for you to post upcoming new product launches, listed by date of pre-launch +/or launch phase beginning and end, so that the affiliates, and the merchant, can benefit from the time sensitivity & scarcity? I’ve also noticed that a few of the promotions I’ve checked are no longer available, and likely haven’t been for years. I’d think an evergreen designation for those that are still active beneficial to all with an interest …
Mike Merz 4 months ago
Need better sales numbers reporting
Hello, I have some suggestions On the main dashboard the Top Performing products are being displayed in order of Qty. Either replace that with amount instead of qty, or provide an option to choose. On the screen which lists all Campaigns, please mention how much Gross it has done (https://app.paykickstart.com/vendor/campaigns). Show the total sales on this screen. On this page (https://app.paykickstart.com/vendor/payments/transactions), make the customer name clickable and it should lead to a list of all the transactions/orders by that customer Thanks for making Paykickstart more useful
Cyril Maithily Gupta 4 months ago
Need better sales numbers reporting
Hello, I have some suggestions On the main dashboard the Top Performing products are being displayed in order of Qty. Either replace that with amount instead of qty, or provide an option to choose. On the screen which lists all Campaigns, please mention how much Gross it has done (https://app.paykickstart.com/vendor/campaigns). Show the total sales on this screen. On this page (https://app.paykickstart.com/vendor/payments/transactions), make the customer name clickable and it should lead to a list of all the transactions/orders by that customer Thanks for making Paykickstart more useful
Cyril Maithily Gupta 4 months ago
Custom Labels for Commission Tiers
As a vendor, I would like to be able to apply custom labels or names to different commission tiers beyond their standard designations (e.g., "Gold Tier," "Silver Tier") for better organization and clarity in managing my affiliate programs. Technical Details: The current system allows for 1st and 2nd tier commissions, unique commissions for trial conversions, and individual affiliate overrides. The request is to add a field for a custom label/name for each commission tier that can be displayed in the vendor dashboard and potentially in affiliate reporting.
Manuel Mendez 5 months ago
Custom Labels for Commission Tiers
As a vendor, I would like to be able to apply custom labels or names to different commission tiers beyond their standard designations (e.g., "Gold Tier," "Silver Tier") for better organization and clarity in managing my affiliate programs. Technical Details: The current system allows for 1st and 2nd tier commissions, unique commissions for trial conversions, and individual affiliate overrides. The request is to add a field for a custom label/name for each commission tier that can be displayed in the vendor dashboard and potentially in affiliate reporting.
Manuel Mendez 5 months ago
🚦 In Progress
📱 Mobile Checkout Improvement: PayPal AppSwitch
To create a smoother mobile buying experience, we are implementing PayPal AppSwitch. Now, when a customer on a mobile device selects PayPal at checkout, they will be automatically switched to their native PayPal app to securely approve the transaction. This seamless and familiar flow provides a more trusted and efficient checkout, specifically designed to reduce cart abandonment and increase your mobile sales.
Stefan S. 6 months ago
Additional Improvements
🚦 In Progress
📱 Mobile Checkout Improvement: PayPal AppSwitch
To create a smoother mobile buying experience, we are implementing PayPal AppSwitch. Now, when a customer on a mobile device selects PayPal at checkout, they will be automatically switched to their native PayPal app to securely approve the transaction. This seamless and familiar flow provides a more trusted and efficient checkout, specifically designed to reduce cart abandonment and increase your mobile sales.
Stefan S. 6 months ago
Additional Improvements
🚦 In Progress
💳 New Express Checkout Option: PayPal Fastlane
We're adding support for PayPal Fastlane to provide a new express checkout option on your forms. This feature allows customers to complete purchases in a single click using their securely saved payment details from the vast PayPal network. By reducing friction and eliminating the need to manually enter card information, Fastlane is designed to significantly boost your conversion rates.
Stefan S. 6 months ago
Payment Options
🚦 In Progress
💳 New Express Checkout Option: PayPal Fastlane
We're adding support for PayPal Fastlane to provide a new express checkout option on your forms. This feature allows customers to complete purchases in a single click using their securely saved payment details from the vast PayPal network. By reducing friction and eliminating the need to manually enter card information, Fastlane is designed to significantly boost your conversion rates.
Stefan S. 6 months ago
Payment Options
🚦 In Progress
🛄 Wallet Feature
A new Wallet feature to make affiliate payouts faster, more flexible, and secure. This centralized system will support more payout methods like Stripe Global Payouts and PayPal, while incorporating enhanced security and compliance measures to ensure reliable commission delivery.
Stefan S. 6 months ago
Affiliate / Partner Management
🚦 In Progress
🛄 Wallet Feature
A new Wallet feature to make affiliate payouts faster, more flexible, and secure. This centralized system will support more payout methods like Stripe Global Payouts and PayPal, while incorporating enhanced security and compliance measures to ensure reliable commission delivery.
Stefan S. 6 months ago
Affiliate / Partner Management