Customer-facing Payment Tracing and Transaction History

Customers need a way to trace payment details and view their transaction history directly through the purchased software or a dedicated customer portal. Currently, customers have to contact the vendor for this information, which can lead to delays and a poor customer experience. This feature would empower customers to self-serve and quickly access their purchase information. Technical Details: This could involve a customer portal where users can log in with their purchase email to view their orders, payment status, and potentially download invoices.