Changelog

Recovering lost revenue shouldn't be a manual chore. We’ve redesigned the PayKickstart Dunning engine to give you complete, automated control over how you handle failed subscription payments and reduce churn.

What’s New?

• Redesigned UI: A streamlined user interface to manage your billing recovery options.

• More Billing Retry Sequences: Set up to 5 retry attempts with specific delays for each.

• Granular Control: Toggle "Update Billing" emails for specific attempts and choose Final Actions such as Pause, Cancel, or to Do Nothing.

• Smart Recovery: Automatically maintain the original billing date when a payment succeeds, preventing lost revenue due to late payments.

For a full step-by-step guide on configuring these settings in your vendor dashboard, please visit our Knowledge Base article here.

We’re excited to pull back the curtain on the first phase of our affiliate ecosystem evolution.

We’ve released a brand-new user interface for affiliate invitations, a sleek, modern experience that streamlines how you bring partners on board.

This update is more than just a visual refresh, it’s the foundational step toward our upcoming Marketplace options.

To make an amazing first impression with Affiliates, go ahead and make sure to fill out your descriptions in your:

My Profile Section → https://app.paykickstart.com/profile

and your individual Campaign settings at → https://app.paykickstart.com/vendor/campaigns

See how you can find your Affiliate Request URL at → https://support.paykickstart.com/articles/9057084-what-is-my-affiliate-request-page

We’ve heard your feedback on credit flexibility.

Our updated management UI for Add-on Credits is now live!

Located within Payments -> Add-ons, this interface allows you to seamlessly add, deduct and track customer add-on credits.

It’s a dedicated, separate management experience built to give you total control over how you handle billing adjustments.

Find out more about Add-On Credit Based Billing at → https://support.paykickstart.com/en/articles/0301476-configuring-add-on-credit-based-billing

Protecting your revenue shouldn't be a manual chore.
We’ve introduced a new Auto-Deny logic for banned affiliates.

Now, when you ban an affiliate, the system automatically checks for pending commissions and handles the denial process for you.

With an added 24-hour security lock, you can rest easy knowing your program is protected from bad actors without the administrative headache.

Find out more about the options you have for managing Affiliates at → https://feedback.paykickstart.com/help/articles/3447848-managing-affiliates

Context is everything when managing a customer.

You can now view comprehensive subscription data directly within the transaction details screen in the Payments → Transactions section of your account.

No more switching tabs or cross-referencing sections, as everything you need to manage a customer’s journey is now visible in one unified view, allowing for faster support and better management.

We have introduced a proactive defense suite designed to intercept disputes before they ever become "official" chargebacks. This new feature allows you to resolve customer refund requests during the critical pre-dispute window, preventing damage to your payment gateway health.

What’s New:

• Integrated Alert Networks: Direct connectivity with Ethoca, CDRN, and RDR to notify you the moment a dispute is initiated.

• Pre-emptive Resolution: New tools to intervene and issue refunds manually or automatically before a chargeback is finalized.

• Customizable Automation: Define specific rules based on order value or product type to trigger auto-refunds and protect your account 24/7.

You can now configure these settings under Tools → Chargeback Protection.

Find out more about setting up this option at: https://support.paykickstart.com/en/help/articles/5798267-chargeback-protection-handle-disputes-proactively

Managing your members just got a lot more streamlined. We are excited to announce our official integration with ContentBlocks!

If you use ContentBlocks to manage your projects, you can now automate your fulfillment process directly within PayKickstart. This integration allows you to automatically add new customers to specific ContentBlocks projects immediately after a successful purchase.

What this means for you:

• Automated Onboarding: No more manual invites. Your customers get access to their projects the moment they buy.

• Seamless Management: Keep your member lists perfectly in sync between your billing and your project workspace.

• Better User Experience: Your members get instant gratification with immediate access to their content and tools.

Set Up Your ContentBlocks Integration → https://support.paykickstart.com/en/articles/7710415-contentblocks-integration

If you sell consulting, coaching, or any service that requires tracking "usage," this feature is for you.

With Add-On Credits, you can now sell pre-paid credits that your customers can consume over time. Whether it’s selling a "5-Hour Coaching Block" or a "Premium Setup Package," managing the balance is now automated and seamless.

• Sell Credits: Offer one-time purchases that add specific credit value to the customer’s account.

• Track & Manage: View customer balances and manually adjust credits based on usage.

• Auto Top-Up: Allow customers to automatically top up their credits once they reach the minimum credit limit.

Customer Visibility: Your customers can view their available credit balance directly inside your own app.

Read the full Add-On Credits Guide at: https://support.paykickstart.com/en/help/articles/0301476-configuring-add-on-credit-based-billing